The charging operation management system cloud platform is a new generation of charging cloud multi-user management platform of Pilot Technology. It adopts a scalable and highly available distributed system with micro-service architecture, supports distributed massive storage, and adopts a high fault tolerance mechanism to meet the near-second big data query. It supports cloud backup protection mechanism for charging faults, adaptive algorithm for vehicle big data anomaly analysis and orderly charging management algorithm, which can effectively enhance the safety monitoring of charging piles.